Some of your people just know — how to fix it, where it is, how to make a customer's day. Frontline AI bottles that brilliance and puts it in the hands of everyone — meeting your teams where they work, and taking action on their behalf.
One way in for every task. It connects the tools, data and people across your frontline environment — and acts across them on your team's behalf.
Experience TouchpointsVoice, app, desktop, wearables and metahumans — interoperable touchpoints that hand tasks to each other without losing context.
Getting StartedStart with a focused pilot in weeks, then expand across your estate with confidence.
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The businesses with the biggest frontlines have made do with clipboards, radios and legacy apps for too long. Frontline AI is built for them — teams whose scale and complexity have kept better tools just out of reach.
Product, availability, promotions and procedures — answered in the aisle, hands-free.
Machine maintenance, standard procedures and safety, guided right at the point of work.
Asset guidance, diagnostics and compliance — on hand wherever the work takes them.
Product detail, policy and service answers at their fingertips, across every branch.
Voice-first by design for hands-busy work, app-enabled for visual depth, desktop for complex admin, wearables for spatial guidance and metahumans for human-feeling coaching. The same assistant, the same context — whichever surface fits the moment.
Explore the touchpoints →Interoperable by design — start a task on one, finish it on another.
An Orchestrator routes every request to the right specialist. Task agents execute work in your systems. Knowledge agents answer in the moment. Always-on agents watch performance, safety and stock around the clock — and act before issues escalate.
Meet the agents →Agents operate independently and augment your people in real time.
Frontline AI connects to the systems you already run — task management, inventory, scheduling, knowledge bases, ticketing, cameras and IoT — on a secure, enterprise-grade cloud foundation. One platform that rationalises the app sprawl your teams juggle today.
See the architecture →The frontline juggles a dozen disconnected tools. Frontline AI brings them into one experience — reachable through whichever touchpoint fits the moment.
Frontline environments are fast, loud and hands-busy. No single device fits every moment — so Frontline AI hands tasks between touchpoints with full context. One example, on a shop floor:
Mid-task, a colleague asks their headset for help — no walking to the back office, no logging in.
The agent talks them through the first steps — and recognises this fix needs visual guidance.
The same task appears on their device — same context, now with step-by-step photos and video of the exact repair.
Afterwards, a metahuman mentor offers a two-minute coaching session so next time they won't need to ask.
Every touchpoint shares one brain. Context never gets lost in the handoff.
The same intelligent experience, surfaced through whichever touchpoint fits the moment — unlocking the work that matters most on the frontline. Start where the value is clearest, then grow into the rest.
Price, availability and promotions — answered by voice in the aisle, with the detail shown on screen the moment it helps. No terminal, no logging in.
Voice & multimodalRun a check, log an issue or pull up the right procedure — hands-free, in the flow of the job. And drop into the full app whenever someone needs to go deeper.
Voice-driven, app-readyDon't have an app for it? We bring our own — trained on your equipment, with step-by-step guides in pictures, video and text, deployed alongside everything else.
Deployable appEvery team has its stars — the ones who make everything work. Frontline AI captures what they know and brings it to life for everyone, on every shift. Less time hunting for information, more time serving customers — the job made easier, faster and better supported.
Three phases. Start small, prove value fast, scale with confidence.
A voice-first assistant live in 1–3 of your sites, built on your data and your verbiage. Validate core use cases, gather real feedback, shape the business case.
4–6 weeksRoll out across a region to validate operations at scale. We embed it in your workflows, upskill your teams and expand functionality with the business.
~12 weeksFull-estate rollout with continuous feature development. We take ownership of frontline outcomes — you pay for results, not seats.
Ongoing deliveryA two-day innovation deep-dive is all it takes to find your highest-value use cases.
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